You: “I was hoping I wouldn’t have to pay for this, is there any chance you could waiver the fee?”.Customer Service: “Sure we normally charge for this service would you like me to continue?”.You: “Hey, I have a Kindle ereader and I find the adverts are quite annoying and I was wondering if they could be removed?”.If you’re not sure what to say to customer service, you could try the following: Depending on the time of day this can take anywhere up to 20 mins during peak times, with most of that time being spent waiting in a queue. The first is to speak to Amazon Customer Support directly over the phone. The cheapest way is to politely ask customer support if they would remove ads for free. Selecting End offers and Pay the Fee confirms that you will pay the fee to have ads removed from your device. Scroll down to Details > Special offers and select Remove Offers. Tap on the Devices tab and select the Kindle device you want ads removed from. Scroll down and select Content and Devices. Select the User Icon and tap Your Account. You should receive an order acknowledgement via email and provided your Kindle has a network connection, Amazon will automatically remove adverts from your Kindle Paperwhite or Oasis device.
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